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CollectPlus

CollectPlus is a credit control management system that oversees technicians in the process of performing credit control related actions (disconnections) for outstanding municipal accounts.

It provides a state of the art customisable workflow management system that is configured to automatically create credit control related job cards configured according to the municipal by-laws as well as automatically reschedule visits should the action not have been completed.

It contains a full workforce/contractor management functions to be able to allocate the job cards to and measure performance throughout the day and analyse real-time data.

CollectPlus includes field work mobile application that includes GPS, time-stamp and picture evidence to show proof of execution.

Key Features And Benefits

MOBILE APPLICATION

Easy to use mobile app reduces cost of printing job cards
Real time requests for re-connection while still in the field if customer responds
Actions performed are verified according to GPS location and picture
Panic button incase of intimidation

CUSTOMISABLE WORKFLOW

Advanced workflow allows you to set up after how long and which actions to take on defaulting customers.
Job cards are generated automatically ready for allocation to field workers on the day
Takes into account current payments or other conditions to ensure correct actions only
Automatically regenerates revisits for actions that were not completed

COMPREHENSIVE REPORTING

Full reporting on collection responses to actions
Full reports on fieldwork progress for the day
Full view on cash collected and current position
Other operational and Financial reports

WORKFORCE MANAGEMENT

Full scheduling and allocation of job cards
Allows allocation to individual users or randomly to a whole company
Complete Audit Of Actions Performed With Statements
One can see the complete route traversed by mobile worker

Why CollectPlus?